If you run a boarding stable, you know all too well how hard it can sometimes be to collect board payments on time. And most boarders still pay by personal check. Maybe you mail out invoices; maybe you just wait for your boarders to drop off a check when they come by to ride or tend to their horses. And maybe you've been wishing for an easier way to deal with all of this.
Automate Boarding Payments Without All The Hassle
Well, now you have an easier way: EBCS can do it all for you! We can set your boarders up on automatic payments. Since board payments are usually a recurring monthly charge, this is simple for us to do. And we're sure your boarders will love the convenience and flexibility of being able to debit their checking or savings account, or bill directly to their credit card (and you don't have to worry about swiping credit cards at your barn, where equipment gets all dusty!) You also won't have to go through the hassle of applying for a merchant account or jumping through all the data security hoops that credit card companies demand these days. At EBCS, we've already got that covered! You don't have to do anything...except get paid on time, every time.
Professional, Courteous Follow-up on Failed Transactions
And in the event that a boarder's payment is returned or declined, you don't have to worry about chasing after the money. For one thing, if you are busy taking care of a barn full of horses, or running a lesson program, you don't have time to do that. Secondly, it can be kind of uncomfortable to have these kinds of awkward discussions with your boarders. You can avoid all of this by letting our professional customer service reps handle these sticky situations. They can expertly handle delicate financial situations, while you can relax and continue to enjoy a positive relationship with your boarders.
Customized Boarding Contracts
EBCS can even help you design boarding contracts that incorporate your boarders' banking or credit card
information, so you can set them up on automatic payments from the get-go. If you already have a boarding contract that you're using, we can help you revise it. And we can design easy enrollment forms to get your existing boarders on an automatic payment program.
Special Charges for Grooming, De-worming, Holding for Vet/Farrier Etc.
If you offer special services for your boarders for an extra fee, that's no problem. We can handle that too, so if you need to add a charge for de-worming, grooming, or anything else, we can make that easy for you.
Your Boarders Will Love the Convenience and Flexibility
With 6 different debit dates to choose from, your boarders can select a date that works with their personal budget. Or you can decide which debit dates you'd like to offer. Either way, no one is forced into accepting a billing date that doesn't work for them.
Worry About Your Horses and Boarders, Not About Getting Your Money
EBCS will handle your boarders accounts from top to bottom, and all you have to do is sit back and relax. You will always have 24/7 access to all billing information through our Online Client Portal. You have access to payment histories, delinquency reports, remittance reports, and individual boarder account information. You can even create your own customized reports if you'd like.
Online Portal For Boarders, Too
The same feature is available to your boarders through our Online Customer Portal. Boarders can view and print payment history, update their billing or personal information, or even make a payment on their account. All without a single interruption to you during your busy day!
Call us today for more information. At EBCS, we believe collecting your board should be as easy as riding a push-button horse! 1-800-766-1918, ext. 106. Talk to Suzanne...she is our resident horse expert who can help you design the ideal billing solution for your barn. She would love to hear all about your horses, too!
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